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Seems like somebody dropped the ball in your Optik Tv set box. I might observe up with them to get this sorted out.
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Have you ever tried out working with the net Chat? Go browsing to My TELUS plus the the Chat icon will be within the lessen ideal in the window. Response the questions about what type of assist you will need then preserve replying towards the bot with "I would like to speak to a person" till the bot offers up and passes the Chat to a person.
Even so, the most effective just transpired. Following conversing with Telus small business, I was not pleased with the prepare made available and questioned to become tranferred to your LOYALTY dept. She altered the cost of the information approach but increased the price of the cellular phone to get a Internet of -$1. WHAT A JOKE!!!
I am on the lookout for the telephone number to contact to talk to a consultant and wanting to know when they are available in the weekend. I intend to make payment preparations and made an effort to on chat, nonetheless they instructed me I should connect with.
Has any individual been charged for telus and nothing at all was even attached? N they wont pay back me again yesterday
@chris14 I needed to obvious up some inaccurate info. We're going to fix TELUS owned downed strains at no charge. We're going to only get rid of the road entirely for design/renovation purposes but there's a charge included. We despatched you a private information in case you want to maneuver Telus technical support forward with both scenario.
Provided to improve our phones also. She despatched me several codes by means of text and e mail to relay to her. She then began to ask for my charge card to get a one time rate.
Merely style the details of your respective inquiry inside of a information and it will be sent to the human agent. Messaging here is asynchronous (non-live), so that you can near the application or go regarding your working day whilst the agent performs towards discovering you a resolution.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time plus they hanged up on me, saying that I really need to get in touch with during "standard office hrs". Is that this for serious?
If an automated assistant asks for the reason within your simply call, mention "I would like to make payment preparations for my mobility Invoice".
I am seeking to renew my internet service after the two year agreement expired. We even have basic cable which I never ever use and wish to get rid of. It truly is impossible To do that on the web, as well as telephone number for support is incredibly perfectly concealed. I eventually received it from a reseller. I called the variety, and listened to AI check out for getting me to make it happen on line, but You can not prevent employing a service online.
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