You gain by possessing the paperwork and copies of everything sent. I'd everything when speaking to a rep in particular person. He informed me that the offers and solutions were not Component of any promo, and explained how Telus was having flooded with these kind of problems.
I have been a Telus customer because 2001. I moved to my new spot in August of 2020 and I am nevertheless waiting for an optik Television box that I experienced purchased proper just after I moved in.
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I needed to Call CS today with Chat as well as the department I want to speak to is simply offered by telephone. The CS on Chat organized a phone back at an arranged time slot. When that Office termed me afterwards I got every little thing sorted out.
Have you ever experimented with using the net Chat? Go browsing to My TELUS and also the the Chat icon are going to be on the decrease ideal in the window. Solution the questions about which kind of assist you require then keep replying towards the bot with "I need to talk to anyone" until eventually the bot provides up and passes the Chat to anyone.
Also, our telephone line to the house came down within a windstorm the other night time, as did our neighbors. We don't use a landline anymore, even so the cable is in the road and however linked on the home conclude. I suggested that they just remove it wholly. They mentioned as I did not have an active landline, they might not send out a technician out to scrub up the wire in the course of the street.
I called Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating which i have to simply call during "frequent Business several hours". Is this for real?
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The scammer named this morning from your quantity 17787193836. It absolutely was a girl. She available me to alter my telephones into a loyalty application that was a method greater offer than what I have now.
Presented to improve our telephones much too. She sent me some codes by means of textual content and e mail to relay to her. She then started to ask for my charge card for just a a person time rate.
Phone Manage lets customers to list as many as 25 cell phone numbers on their own accepted callers' record, and as many as 25 on their own blocked callers' checklist. Figures about the approved callers' listing will likely not hear the concept or must insert the 1-digit code.
I had to Make contact with CS today Telus internet support with Chat plus the department I need to talk to is only accessible by phone. The CS on Chat arranged a contact back at an agreed upon time slot. When that Office called me afterwards I obtained anything sorted out.
If an automatic assistant asks for The rationale of the connect with, point out "I would like to make payment arrangements for my mobility Monthly bill".
The TELUS group acknowledges that our operate spans lots of Territories and Treaty places and we have been grateful for the standard Know-how Keepers and Elders that are with us now, whoever has long gone right before us and also the youth that inspire us.
Then you start to complain you had been promised stuff not A part of the legit product. Given that your own data was accustomed to incorporate this on your account, How are you going to earn when explained to we didn't give you that. It'll look like you Individually subscribed.